A website everyone can use

This statement applies to skyluxecleaning.com, run by Skyluxe Cleaning Services CIC.

We are not a public sector body, so the accessibility regulations for public sector websites do not apply to us. We have chosen to follow their approach anyway, because many of the people we help are older or disabled.

We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2 at level AA.

Company name

Skyluxe Cleaning Services CIC

Company type

Community Interest Company (CIC)

Company number

15895058

Registered in

England and Wales

Registered office

3 Lyles Court, 8 London Road, Crayford, Dartford, England, DA1 4FU

Service area

Northfleet, Kent and surrounding areas

You should be able to:

• Read it easily

  Text is at least 18px, in Atkinson Hyperlegible Next, a typeface designed for people with low vision.

• Zoom in

  Zoom in up to 400% without text spilling off the screen.

• Use a small screen

  Use the website on a screen as narrow as 320 pixels.

• Use a keyboard

  Use the whole website with just a keyboard, with a clear outline showing where you are.

• Skip to the content

  Jump straight past the menu with the “Skip to main content” link.

• See clearly

  Read text with strong colour contrast.

• Tap easily

  Tap buttons that are at least 44 pixels tall.

• Stop movement

  Turn off movement with your device’s “reduce motion” setting; the moving slides on Who We Help also have a pause button.

• Fill in forms

  Fill in forms with a label above each box and clear error messages.

We have also tried to make the words on this website easy to understand, with plain English and short sentences.

We know some parts of this website may not be fully accessible yet:

• Some decorative animations keep moving unless you turn on your device’s “reduce motion” setting.
• The card payment form on our Donate page is provided by Stripe. We cannot fully control how accessible it is. If you have difficulty with it, please call us about other ways to give.

We have not yet tested the website with people who use assistive technology, such as screen readers. We plan to do this. If you find a problem, please tell us.

If you need information from this website in a different format, such as large print, easy read or by phone, please ask us.

You can also call us instead of using our online forms. We will fill in the request with you over the phone.

We are always looking to improve the accessibility of this website. If you have trouble using any part of it, please tell us by phone or email. Tell us which page it was and what went wrong.

We aim to reply within 5 working days.

If you are not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS) for free advice about your rights. Call free on 0808 800 0082 (Monday to Friday 9am to 7pm, Saturday 10am to 2pm).

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, because of the problems listed under “Known problems”.

AbilityNet has advice on making your device easier to use if you have a disability.

We check every page with automated accessibility tests (axe) against WCAG 2.2 level AA, and we check every page at screen widths from 320 to 1,920 pixels, from small phones to large desktop screens.

This statement was prepared on 14 October 2026. We will review it when we make big changes to the website, and at least once a year.